Terms & Conditions

Hosting which expires and doesn't renew within 10 days from its expiry date, VPS Server within 48 hours, and Dedicated Server within 72 hours will be terminated.

1. No refund will be issued after funds are added to IntecHost wallet (Credit Balance).
2. Funds provided into IntecHost wallet are completely non-refundable.
3. From 14-February-2022, if you purchase hosting from credit balance and subsequently request a refund, that refund will only be credited back into your IntecHost credit balance, not to your main bank account, UPI, or external payment gateway. Please read these terms carefully before adding funds.

Customers cannot purchase any domain containing trademarked names of third-party companies, brands, or entities. Once a domain is successfully registered, it cannot be canceled, refunded, or modified.

It is the client's sole responsibility to verify that domain registration is complete. Under rare circumstances where technical or network faults occur, clients must notify IntecHost within 7 working days by emailing support@intechost.com to rectify the issue.

IntecHost accepts no liability for loss of any domain failed due to invalid/insufficient details, late payment receipts, or upstream registrar technical faults beyond our control.

1. Free Backup is a complimentary service. We do not charge for it, and data backup is fully automated. Data can only be restored if available on our storage server.
2. Accounts larger than 20GB WILL NOT be included in automated backups.
3. IntecHost is not responsible for files and/or data residing on your account. You agree to maintain personal offline backups of all critical content.
4. Daily rotation backups are stored on separate isolated storage arrays for up to three (3) days, allowing retrieval in the event of unexpected server failure at no extra charge. If your account is suspended or terminated due to term violations, backup access will be revoked.

In the event your server or hosting account is suspended due to malware, phishing, or prohibited content, a mandatory reactivation fee of ₹1000 / ₹500 INR will be levied. No rebate will be provided.

Accounts are temporarily suspended for two (2) days during which the user must remove all abusive content. Failure to clean the account within this period results in permanent termination.

Zero Tolerance Adult Content: We strictly do not allow adult content, pornography, or nudity on any server.

Anti-Spam & Mail Limits: Sending unsolicited bulk email or spam is strictly forbidden. “Safe lists” and “double opt-in” will be treated as spam. Accounts engaged in spamming are terminated immediately without refund. Shared & reseller hosting cPanel accounts are limited to 500 emails per hour.

1. Accounts with referrals involving fraud, abuse, or misconduct will not be eligible for payout.
2. Referred customer accounts must remain active for a minimum of 60 days before commissions mature.
3. Referrals that request refunds for any reason will be voided.
4. Affiliate commissions apply solely to IntecHost Web Hosting packages.
5. Bulk unsolicited email traffic, cookie stuffing, or unauthorized coupon/discount code redirects are prohibited.
6. Accounts abusing the affiliate program are terminated without notice.
7. IntecHost reserves the right to modify or terminate the affiliate program at its sole discretion.

Deploying IntecHost infrastructure for creating or transmitting viruses, worms, Trojan horses, ping floods, or denial-of-service (DDoS) attacks is strictly prohibited.

All clients are required to undergo a one-time OTP verification via WhatsApp to authenticate account legitimacy, enhance platform trust, and enable rapid incident notification. Verified contact details are handled with strict confidentiality under our Privacy Policy and never disclosed to third parties.

Users may receive up to three (3) warnings for repeated conduct violations, including repetitive spamming of identical queries on WhatsApp, abandoning support sessions mid-investigation, or disorderly communication.

Upon receiving three warnings, clients are banned from WhatsApp and direct phone support, and must channel subsequent inquiries through written support tickets or direct emails.